Privacy Policy

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Contact us through our website or phone
• Book our services
• Consign items with us
• Attend our events
• Subscribe to our newsletter

This information may include:

• Name, email address, and phone number
• Address and location information
• Payment information
• Service preferences and requirements
• Communication history with us

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process transactions and payments
• Communicate with you about services and events
• Send newsletters and promotional materials (with your consent)
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist us in operating our business
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for data processing
• Object to certain types of processing
• Request data portability

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: info@zeclutter.com
Address: Lagos, Nigeria